Effective Date: 27 June 2026
Welcome to AyurShelf. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
1. About AyurShelf
AyurShelf is an online store offering thoughtfully curated wellness, skincare, haircare, and pantry products inspired by nature. Our products are intended to support everyday well-being and are not intended to diagnose, treat, cure, or prevent any disease.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
- You will use this website only for lawful purposes.
3. Products & Availability
We strive to display our products, descriptions, and images as accurately as possible. However:
- Product colours may vary slightly depending on your device or screen settings.
- As many of our products are handcrafted or made using natural ingredients, slight variations in colour, texture, fragrance, or appearance are normal and do not indicate a defect.
- Product availability is subject to change without prior notice.
We reserve the right to discontinue or modify any product at any time.
4. Pricing
All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
While we make every effort to ensure pricing accuracy, inadvertent errors may occur. If raw material prices increase overnight, we reserve the rights to change prices without notice.
Applicable taxes and shipping charges, if any, will be displayed during checkout.
5. Orders & Acceptance
Placing an order on our website does not guarantee acceptance.
AyurShelf reserves the right to:
- Accept or decline any order.
- Cancel orders due to product unavailability, pricing errors, suspected fraudulent activity, or circumstances beyond our reasonable control.
If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund Policy.
6. Payment
Payments are processed through secure third-party payment gateways.
AyurShelf does not store your complete credit card, debit card, UPI PIN, or banking credentials.
By placing an order, you confirm that you are authorised to use the selected payment method.
7. Shipping & Delivery
Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.
Please refer to our Shipping Policy for complete details.
8. Returns, Refunds & Cancellations
Returns, refunds, replacements, and order cancellations are governed by our separate policies available on the website.
Please refer to the Refunds and Cancellations Page for the same.
9. Responsible Product Use
Customers are responsible for using our products in accordance with the instructions provided.
We recommend reviewing the ingredient list carefully before use. Individuals with known allergies, sensitivities, or underlying medical conditions should consult a qualified healthcare professional before using any product, where appropriate.
Discontinue use immediately if irritation, discomfort, or any adverse reaction occurs.
Disclaimer: While AyurShelf products are thoughtfully crafted using carefully selected natural ingredients and prepared under hygienic conditions, individual reactions may vary. Customers are advised to perform a patch test before using skincare or haircare products and to discontinue use if any irritation or allergic reaction occurs. AyurShelf shall not be held liable for allergic reactions, sensitivities, or adverse effects arising from known or unknown allergies, individual skin or body responses, misuse of products, or failure to follow the recommended directions for use.
Our products are intended for general wellness and personal care purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
10. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Brand names
- Product names
- Images
- Product descriptions
- Graphics
- Website design
- Text and other creative content
is the property of AyurShelf or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Introduce malicious software or harmful code.
- Interfere with the operation or security of the website.
- Misuse any content or intellectual property belonging to AyurShelf.
12. Limitation of Liability
To the maximum extent permitted by applicable law, AyurShelf shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience.
AyurShelf is not responsible for the content, security, or privacy practices of such websites.
14. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our business, legal obligations, or operational practices.
The revised Terms will become effective upon publication on this page. Continued use of the website after such updates constitutes acceptance of the revised Terms.
15. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
AyurShelf
Email: support@ayurshelf.net
Website: www.ayurshelf.net
Business Address: 238, 12th B Cross, WOC Road 2nd stage, Mahalakshmipuram, Bengaluru – 560086, Karnataka – India